Last Updated: May 6, 2026
This Shipping Policy explains how Pinlisting LLC handles production, fulfillment, shipping, delivery, and tracking for Pinlisting® products.
References to “Pinlisting,” “we,” “us,” and “our” mean Pinlisting LLC. References to “you” and “your” mean the customer, purchaser, recipient, or other person placing or receiving an order.
This Shipping Policy applies to physical Pinlisting products, including custom printed QR signs, stickers, riders, stakes, and related products sold through pinlisting.com.
Some Pinlisting products may include QR code services, listing page access, external URL redirects, or other digital/account-related features. This Shipping Policy applies only to the physical production and delivery of products.
Pinlisting currently ships to customers in the United States, including all 50 states.
Pinlisting does not currently offer international shipping unless expressly stated at checkout or agreed to in writing.
Most custom Pinlisting® products are sent to production within 1 business day after an order is placed.
Production typically takes 1–3 business days after the order is sent to production.
Production timelines may vary based on order volume, product type, fulfillment partner availability, holidays, weather, equipment issues, supply availability, artwork or order issues, or other circumstances outside Pinlisting’s control.
After production, shipping typically takes about 3 business days.
Most orders arrive within approximately 5–7 business days after the order is placed, but delivery times are estimates and are not guaranteed.
Delivery times may vary based on destination, carrier conditions, weather, holidays, fulfillment volume, shipping disruptions, incorrect addresses, and other factors outside Pinlisting’s control.
Pinlisting products may be produced, packed, and shipped by third-party print and fulfillment partners, including FireSprint, 4over, and shipping carriers.
To produce and deliver your order, Pinlisting may share necessary order, shipping, and customization information with print, fulfillment, and shipping partners.
Shipping rates, if applicable, are shown during checkout before you place your order.
Pinlisting may offer flat-rate shipping, product-based shipping, promotional shipping, or other shipping options depending on the products ordered and the shipping settings available at checkout.
Tracking information will be provided when available.
Tracking may be sent by email, added to your order record, or provided through another order update method. Tracking availability may depend on the product, fulfillment partner, carrier, and shipping method.
Carrier tracking updates may take time to appear after a label is created or a package is picked up.
You are responsible for providing a complete and accurate shipping address when placing your order.
Pinlisting is not responsible for delays, failed deliveries, returned packages, lost packages, or additional costs caused by incorrect, incomplete, outdated, inaccessible, or undeliverable shipping information provided by the customer.
If you notice an error in your shipping address, contact us immediately at help@pinlisting.com. We cannot guarantee that an address can be changed after an order has been placed or sent to production.
If your tracking shows that your order was delivered but you cannot locate it, first check the delivery area, mailbox, front desk, mailroom, neighbors, building manager, or anyone else who may have accepted the package.
If the package still cannot be located, contact the shipping carrier and then contact Pinlisting at help@pinlisting.com with your order number and tracking information.
Pinlisting will review delivery issues on a case-by-case basis but does not guarantee replacement or refund for packages marked delivered by the carrier.
Shipping and delivery estimates are not guaranteed. Delays may occur because of production volume, carrier disruptions, weather, holidays, supply issues, incorrect addresses, payment issues, or other circumstances outside Pinlisting’s control.
If we become aware of a significant delay affecting your order, we may contact you using the email address provided at checkout.
If your item arrives damaged, defective, incorrect, or materially different from the order due to a Pinlisting or fulfillment error, contact us within 7 days of delivery at help@pinlisting.com.
Please include your order number, a description of the issue, and clear photos showing the product, packaging, shipping label, and damage or defect.
Pinlisting may, in its discretion, provide a replacement, reprint, refund, partial refund, store credit, or other resolution depending on the circumstances.
For more information, please review our Returns & Refund Policy.
Pinlisting products are custom printed based on information submitted by the customer during checkout or through related order workflows.
You are responsible for reviewing all submitted information before placing your order, including names, phone numbers, email addresses, listing URLs, addresses, sign text, QR destinations, product selections, and customization details.
Pinlisting is not responsible for customer-submitted typos, incorrect phone numbers, incorrect email addresses, incorrect URLs, outdated listing details, incorrect addresses, spelling errors, formatting preferences, or changes requested after production begins.
Orders may be canceled only before production begins.
Once an order has been sent to production, it cannot be canceled, returned, or refunded unless the product arrives damaged, defective, incorrect, or materially different due to a Pinlisting or fulfillment error.
For shipping questions, contact:
Pinlisting LLC
15001 Kercheval Ave
Unit #2122
Grosse Pointe Park, MI 48230
Email: help@pinlisting.com